Lean Accounting and Traditional Accounting Compared Part 8 – CONTINUOUS IMPROVEMENT

Continuing my trip around the LA v TA mind map … we come to “Continuous Improvement” – and how Lean Accounting supports it.  If you have missed any of the previous installments in this series, you can get caught up at this link:   http://blog.maskell.com/?tag=compared

First Some Background

The guiding principles for any truly lean organization are shown in my first diagram (below), which is based on concepts posited by James Womack & Dan Jones in their foundational book Lean Thinking. 

Lean PrinciplesWbLg

One of these is “Pursuit of Perfection” which boils down to the intention to eliminate all waste from the value stream.  In Lean Thinking, the authors make the amazing statement:  “Perhaps the most important spur to perfection is transparency, the fact that in a lean system everyone … can see everything, and it’s so easy to discover better ways to create value.” [i] 

Now put that together with what we know about the “Toyota Way” [ii] 

In the next diagram we see that one of the pillars of the Toyota Way is Continuous Improvement (or kaizen) – our subject for today.  But we also see that this pillar rests on Genchi Gembutsu, which means “go and see for yourself.”  

In this way we get back pretty quickly to transparency.

ToyotaWayDiagram

 

What’s this got to do with Lean Accounting?

This one is easy. 

If you are motivated to change something, improve it, or eliminate waste from the process, you have to be able to see what’s happening.

In his book The Toyota Way Jeffrey Liker describes how the Ohno Circle works.  Basically, you draw a circle on the floor, then stand in it  and watch the process, for as long as it takes until you figure out what is really happening. Mr. Ohno was really asking the people to step away from the indicators of what is going on (things like variance reports, for example) and instead to go see what is actually happening.[iii]  If you are motivated to change, you need to be able to see what to do.

Liker goes on to say, “…it is difficult to imagine this … happening in a U.S. factory. Most young engineers would be irate if you told them to draw a circle and stand for 30 minutes …” [iv]   

This is not unlike the irate reaction I often get when I tell cost accountants to step away from standard product costing and to put aside variance reporting as a tool for pursuing perfection. 

Telling a person who is professionally invested in measuring their business “by the numbers” that non-financial measurements do a better job of motivating Lean change is not easy. As a humble consultant, I bump into this a lot.

But there’s no escaping it.  Simply put, Lean methods and Lean Accounting’s ways of measuring processes allow the people in the value stream to see what’s really happening, and to improve it themselves.  Traditional full absorption cost accounting does not.

In this area, the contrast between traditional accounting and Lean Accounting is stark.  The following table tells the story.

08-TableWbLg

Conclusion

The Lean tools and methods, put together with empowered value stream teams, make continuous improvement a way of life within Lean companies.  Open and timely information, in a usable form, is what brings meaningful pursuit of perfection to life. 

Next blog, we’ll jump into how solid business decision making is best supported by Lean Accounting.  

Simple10-stepMindMap


[i] Womack, James P. and Jones, Daniel T., Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated, (New York, Free Press, 2012.) Part 1: Lean Principles.
[ii] The Toyota Way came about because Toyota needed a way to preserve and teach its guiding principles as it expanded globally. This elegant diagram is an example; it was used by the company in its Environmental & Social Report 2005.  https://www.toyota-global.com/sustainability/report/sr/05/pdf/so_02.pdf  Accessed January 15, 2012.
[iii] Liker, Jeffrey K., The Toyota Way. 14 Management Principles from the World’s Greatest Manufacturer.  (New York, McGraw-Hill, 2004)  Page 226.
[iv]  Ibid.
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LEAN DECSION MAKING: Part 1 – Making the Leap

Lately, I’ve been blogging a lot about the role and responsibilities of the CFO in Lean Companies.

Now it’s time to get down to your single most important responsibility as a CFO in a Lean company  – removing standard costing, and getting rid of all the bad habits that go along with using it.  This will not be easy or quick.   Many factors about your company will determine how much work and time will be required – the level of inventory you have, the size of your company and exactly how your company uses standard costing information to make business decisions.  

Your job (as the Lean CFO) is to create the vision,  develop the road map to a standard-cost free company and provide the leadership to make it happen.  

When I teach classes about Lean Accounting, I often start by acknowledging the frustrations you probably are feeling by showing this slide you see in my first picture (below.)

 DecisionMaking1PicWbLg

Today, I am about to make the radical case for this: the sooner you decouple standard costing from your decision making processes, the more sustainable your Lean strategy will be.

Lets’ begin by looking at how non-Lean companies typically use standard costing for decision making.  This might be your “Current State.”

 Standard Costing & Decision Making

 Because most manufacturing companies use standard costing systems to value inventory, they believe the standard cost of each product is readily available.  Moreover,  managers in traditional manufacturing companies consider a product cost to be accurate.  The people put a great deal of effort into ensuring this “accuracy.”  They keep run rates up to date, allocate all production costs and continuously monitor actual costs against standard.

 Of course they use their standard costing information to inform their business decisions.  It is still a major source of financial information for understanding the financial impact of business decisions.  Typically there’s a great deal of confidence in using product costs to do financial analysis for business decisions.

 To be perfectly honest, using standard product costs for business decision-making works well in traditional manufacturing companies because that is what standard costing systems were designed for.   But (and this is a big “but) in lean companies continuing to use standard costing for business decision-making won’t work.  It will create conflict and confusion.  

 One of two outcomes occurs when Lean companies try to use standard costs in business decision analysis.  Either the wrong decisions get made or traditional manufacturing practices creep back into operations to support the financial analysis, and your Lean strategy gets undermined.

 As the CFO in a Lean company, it’s your responsibility to remove standard costing information from all business decision making.  Your company’s long term lean business strategy depends on it.    You need to do this early in your company’s lean journey and you should begin aligning business decisions around the economics of Lean as soon as possible.

 What Lean tool should you bring to the task?  What will you use when you get to your “Future State?”

 The Value Stream Box Score & Decision Making

 The Box Score – a multi-dimensional view of the value stream’s lean performance measurements, capacity analysis and profitability – is the tool you will use as the basis for all business decision making in your Lean company.  Box scores come in a number of “flavors,”  depending on what they are supposed to do.  Here’s an example of a typical box score that compares some business alternatives.

DecisionMaking2PicWbLg

Lean companies understand that value streams generate profits, based on the economics of lean – by delivering superior customer value and improving productivity.  Using the Box Score enables a complete analysis of any impacts of a given business decision on lean operating performance,  which in turn will lead to the financial analysis.

Value stream profitability is based on actual revenue and actual costs. The financial analysis of a business decision is based on the change in value stream profitability over a specified time period – say one month. If future state value stream profits are greater than today’s value stream profits, the business decision makes financial sense.

However, financial analysis of value stream profitability must also take into account the impact of the business decision on both operating performance and capacity.  Box Score performance measures and value stream costs have a direct relationship. Improving performance leads to lower costs and vice versa. This is because the only way to improve all lean performance measures simultaneously is through Flow, Pull and Continuous Improvement.

The relationship between capacity and value stream production costs depends on the amount of available value stream capacity and the amount of capacity needed for a business decision to be enacted. This relationship gets to the heart of the economics of lean. If a business decision requires more capacity, and the value stream has that capacity available, there are no additional production costs associated with the business decision.  Value stream production costs change only when the level of resources changes.

In my next few blogs, I’ll be looking at some typical business decisions, and examining how standard costing paradigms compare to using the Lean box score as a method for making sound decisions.

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Getting to the Root of the AP 3-Way Match Our first “crowd sourced” solution – Part 2

Last time (in Part 1) I recounted a question I was asked not long ago about HOW A LEAN COMPANY CAN ELIMINATE THE ACCOUNTS PAYABLE 3-WAY MATCHING PROCESS.   In case you missed that blog, here is the link:  http://blog.maskell.com/?p=867

I thought: instead of giving the standard humble consultant’s answer, I would use the lean A3 approach. I asked you, Readers, to send me lists of the various kinds of mismatches you were finding in your the AP processes. I started the ball rolling by filling in some kinds of mismatches I’ve come across.

Stickmen 2As your lists began to arrive, I consolidated them into the table below.

I am truly amazed by how large and detailed this list has become.  This indicates that the PO / AP processes out there among you all provide many opportunities for errors, and, of course, they also present many opportunities for improvement.

Now, let’s all get to work on a crowd sourced solution to the problem

The question for today is “How would a truly lean company eliminate most of these issues?”   As you think about the best Lean solution you want to propose, here are some of guidelines:

1.      Firstly, we are looking to eliminate about 80% of potential mismatches by eliminating the possibility of their occurring. We should be addressing the primary, routine things we buy to support the business of our company.  There will always be purchases of items that are not regular items or not from regular suppliers (some cats and dogs), and these will need to go through the AP 3-way match. But if we can find the 80% solution, we can improve what’s most important and most frequent    Let’s not get ourselves bogged down trying to solve everything.

2.      Secondly, we should use LEAN THINKING to eliminate the mismatches; this means we will change the processes of requisitioning, purchasing and receiving and how we interact with our suppliers. We will not just automate the waste, we will eliminate it by removing the need for it. Remember, we have to get to the root causes of the problems and eliminate those root causes.

3.      Lastly, this is a not a quick fix. It will likely require substantial change in the company’s way of looking at purchasing.

Eliminating the Accounts Payable 3Way Match Process #2

So, once again, here is the question: “How would a truly lean company eliminate most of these issues?”  The “issues” you submitted are shown in the table below. Please give your answers as “Comments” after this posting.  I will be tabulating and posting the best, most lean solutions, that meet my guidelines.  

These are the causes of AP mismatches that you sent in:

Eliminating the Accounts Payable 3Way Match Table

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